Legal Document

7e777's Privacy Policy

Protecting your personal information is our top priority. This policy explains how 7e777 collects your information, the purposes for which it is used, and the measures we take to safeguard your privacy.

Last Updated: January 2025 SSL-Encrypted Platform For Users 21+

This privacy policy applies to all services and products on the 7e777 platform. By using our website, you are considered to have accepted the terms of this policy. Please read the full document carefully before using the service. Our Terms and Conditions contain further details about user rights and responsibilities.

1 What Information We Collect

When you open an account at 7e777 and while using our services, we collect certain types of information. This information helps us provide you with a safe, fair, and personalised experience.

1.1 Registration and Identity Information

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Username and password (stored in encrypted form)
  • National ID card or passport details (for identity verification)

1.2 Financial Transaction Information

  • Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
  • Transaction history, amounts, and dates
  • Records of bonus claims and wagering activity

1.3 Device and Usage Information

  • IP address, browser type, and operating system
  • Session duration, pages visited, and click patterns
  • Device identifier numbers (for mobile app users)
  • Information collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

  • Play history, betting records, and win/loss information
  • Preferred game categories and observed behaviour patterns
  • Timing and frequency of activity within sessions
2 How We Collect Information

7e777 collects your information in several ways. The main methods are outlined below:

  • Information you provide directly: Details you give yourself when registering, logging in, making a deposit, or contacting customer support.
  • Automatic collection: Information collected automatically through cookies, log files, and tracking pixels when you access the platform.
  • Information from third parties: Information received through identity verification agencies or payment processors, which helps us run our anti-fraud systems.
  • Mobile app: If you use the Android or iOS app, additional device-related information may be collected that is necessary for the app's security and functionality.
3 Purpose of Using Information

We use collected information only for specific, lawful purposes. Your information is not used beyond the reasons listed below:

3.1 Service Operation and Improvement

This information is directly required for creating and managing accounts, processing deposits and withdrawals, running gaming activity, and providing customer support. Your name and contact details are used to effectively operate 7e777's 24/7 live chat and email support services.

3.2 Identity Verification and Fraud Prevention

We verify your identity information to ensure account security and to prevent money laundering, fraud, and unauthorised access. This process keeps your account and funds secure.

3.3 Responsible Gaming

By analysing your gaming behaviour, we identify signs of potentially problematic gaming and provide necessary support. This information is essential to keeping the protections described in our Responsible Gaming Policy effective.

3.4 Marketing and Communications

With your consent, we may send emails or SMS messages about bonus offers, promotional information, and platform updates. You can withdraw this consent at any time from your account settings.

3.5 Legal and Regulatory Obligations

Information may be retained and used where necessary to comply with applicable laws, to resolve disputes, and to establish our rights.

4 Information Sharing and Disclosure

7e777 never sells your personal information to third parties. However, information may be shared on a limited basis in the specific circumstances below:

  • Payment processors: Necessary information is shared to complete transactions with mobile banking services such as bKash, Nagad, Rocket, and Upay.
  • Game providers: Limited session data is sent to operate games on the platforms of Pragmatic Play, PG Soft, JILI, Evolution, and other game studios.
  • Identity verification services: Identity-related information may be verified with authorised third parties for account verification purposes.
  • Law enforcement agencies: Providing relevant information is mandatory when required by a court order or a valid legal process.
  • Business successors: Information may be transferred in the event of a company merger or acquisition; however, users will be notified in advance.

Under no circumstances is your personal information sold or rented to advertisers or marketing agencies.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 7e777 platform. They improve your browsing experience, keep sessions active, and ensure the platform functions correctly.

5.1 Types of Cookies

  • Essential cookies: For storing login sessions, security tokens, and language preferences. The platform cannot function properly without them.
  • Functionality cookies: For remembering your preferences, settings, and game history.
  • Analytics cookies: For analysing user behaviour to improve the platform — these cookies do not reveal personal identity.

You can disable non-essential cookies by changing your browser settings; however, this may limit some features of the platform.

6 Data Protection and Security

To protect your information, 7e777 has implemented industry-standard technical and organisational measures:

SSL Encryption Encrypted Database Access Controls Real-Time Monitoring OTP Verification
  • All data transfers are encrypted using SSL/TLS technology.
  • Passwords are never stored directly — only hashed versions are kept.
  • Access to sensitive information is restricted to authorised staff only.
  • Regular security audits and vulnerability tests are conducted.
  • Suspicious activity is automatically detected.

Transmitting information over the internet is not entirely without risk, but we make every effort to protect your data. Keeping your account password confidential and logging out after use is your own responsibility.

7 Data Retention Period

7e777 retains your information only for as long as it is needed or as required by law. Generally:

  • Active account data: For the entire duration that the account remains active.
  • Transaction records: For a defined period in compliance with financial regulations.
  • Closed account data: Some information may be retained for a period after account closure for dispute resolution and legal purposes.
  • Marketing consent data: Deleted within a reasonable time upon withdrawal of consent.
8 Your Rights

As a 7e777 user, you have the following rights over your own information:

8.1 Right to Access Information

You may request to view the information we hold about you. If you apply through customer support, the information will be provided within a set timeframe.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or dispute resolution requirements.

8.4 Right to Stop Marketing Communications

You can stop receiving promotional messages at any time through your account settings or the unsubscribe link in emails.

9 Protection of Minors

All 7e777 services are strictly for those aged 21 and above. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration. If we are notified that a minor's information has been collected by mistake, that information will be promptly deleted and the account will be closed.

You can learn more about 7e777's commitment to responsible service on our About Us page.

10 Third-Party Links

Some third-party game provider services may be integrated into the 7e777 platform. These external platforms have their own privacy policies, over which 7e777 has no control. We recommend that you read the privacy policy of any third-party service before using it.

11 Changes to Policy

This privacy policy may be updated from time to time due to business needs or legal changes. If significant changes are made, users will be notified by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of each update will be noted at the top of this page as "Last Updated". We recommend reviewing this policy regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact 7e777 through the following:

24/7 Live Chat — Click the chat icon in the bottom-right corner of the platform to speak directly with our support team.
Our support team provides service in both Bengali and English.

For more details on any aspect of this policy, you can also visit our FAQ section, which has answers to common questions about data protection and account security.